Shipping Policy

Last updated: June 2026

Thank you for shopping with ExPauci.

This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing

All orders are processed within 1–3 business days after payment has been received and confirmed.

Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

Portugal: 2–7 business days

Europe: 5–15 business days

International: 7–21 business days

Delivery times are estimates and may vary depending on location, customs procedures, carrier delays, weather conditions, and other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you may receive a confirmation email with tracking information, when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

ExPauci is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.

However, ExPauci is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

Contact Information

ExPauci

Email: expaucioficial@gmail.com

Phone: +351 934 818 962

Address: Rua da Bela Vista, Camarate, 2680-185, Portugal